Helka in use, but maintenance work still underway

There was a service break in Helka August 3rd – 4th. The database is now in use, but maintenance work is still being carried out. Any fines incurred during the break will be removed.

Loans, renewals and returns from week 31 (July 31st – August 4th) may not be correctly displayed in your account. Changes in your information may not have been updated in the database, and new cards may be inactive. If you have made reservations during this period, you should do them again. The due date for books that fell due last week and this week (July 31st – August 8th) will be moved to August 22nd to avoid unnecessary fines.

We are currently working our way through the returns. We are working as fast as we can to get the database up to date.

If your information is still not displayed correctly after August 14th, please contact the National Library (kk-palvelu@helsinki.fi) or Helsinki University Library (library@helsinki.fi).

We are sorry for the inconvenience, thank you for your patience!