Contact information

Index

Customer service

Services´contact information

Collection services

Communication

Directors

Functions

Electronic invoicing address

Customer service

Library´s customer service

National Library

+358 (0)2941 23196

kk-palvelu@helsinki.fi

More information on customer service

Microfilm readers

National Library

+358 (0)2941 22743

For reserving the microfilm readers

Interlibrary services

National Library

+358 (0)2941 20497 (kirjastoille/bibliotek/libraries)

+358 (0)2941 22744 (yksityishenkilöille/privatpersoner/private persons)

kk-kaukopalvelu@helsinki.fi

More information on Interlibrary services.

Reprographic service

National Library

+358 (0)2941 24280

kk-jaljennepalvelu@helsinki.fi

More information on reprographic service

ISBN service

National Library of Finland

+358 (0)2941 44386

isbn-keskus@helsinki.fi

Main building lobby service

National Library

+358 (0)2941 22750

Services´contact information

National Library of Finland, Mikkeli Unit

National Library

Saimaankatu 6

50100 Mikkeli

+358 (0)50 317 5525 (klo/kl./at 9-15)

kk-dimiko-asiakaspalvelu@helsinki.fi

Digitisation, conservation, mikrofilming.

Detailed information on services

Legal Deposit Service

National Library

Vapaakappaletoimisto, PL 15

00014 Helsingin yliopisto

+358 (0)2941 44321 (arkisin/vardagar/weekdays 9-12)

vapaakappale@helsinki.fi

Detailed contact information and delivery addresses

FinELib service

National Library

PL 26 (Kaikukatu 4)

00014 Helsingin yliopisto

finelib@helsinki.fi

Detailed information on FinELib service
Detailed contact information

Finna service

National Library

PL 26 (Kaikukatu 4)

00014 Helsingin yliopisto

finna-posti@helsinki.fi

Detailed information on Finna service.

Finto service

National Library

PL 26 (Kaikukatu 4)

00014 Helsingin yliopisto

finto-posti@helsinki.fi

Detailed information on Finto service

Melinda service

National Library

PL 26 (Kaikukatu 4)

00014 Helsingin yliopisto

melinda-posti@helsinki.fi

Detailed information on Melinda service

Collection services

Special Collections info

National Library

kk-erik@helsinki.fi

More information on Special Reading room
More information on our Special Collections

The Manuscript Collection´s info

National Library

kk-ms@helsinki.fi

More information on Manuscript Collection

The Finnish National Sound Archive´s info

National Library

+358 (0)2941 21611

kk-musiikki@helsinki.fi

More information on The Finnish National Sound Archive´s collection

The Slavonic Library´s info

National Library

+358 (0)2941 24066

kk-slav@helsinki.fi

The Slavonic Library´s info open Mon-Tue 10am-5pm, Wed 10am-8pm, Thu-Fri 10am-5pm.

More information on the Slavonic library collection

The National Collection´s service address

National Library

kk-palvelu@helsinki.fi

The Humanities Collection´s service address

National Library

kk-palvelu@helsinki.fi

Communication

Tiina

Lehmikoski-Pessa

Communications Manager

Communication

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

+ 358 50 336 9052

+ 358 2941 24082

tiina.lehmikoski-pessa@helsinki.fi

Sisko

Vuorikari

Marketing Coordinator

Communication

The National Library of Finland

PL 15 (Unioninkatu 36)

00014 University of Helsinki

+358 (0)50 300 6620

sisko.vuorikari@helsinki.fi

Marko

Oja

Communications Officer

Communication

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

+358 (0)50 376 9931

+358 (0)294 122 722

marko.oja@helsinki.fi

Elina

Mäkelä

Web Communications Specialist

Communication

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

+358 (0)50 415 6610

elina.m.makela@helsinki.fi

Heidi

Mustajoki

Communications Officer

Library Network Services

National Library

P.O.Box 26 (Kaikukatu 4)

00014 University of Helsinki

+358 (0)50 448 7567

heidi.mustajoki@helsinki.fi

Katri

Nissilä

Communications Manager (on leave until 14.8.2020)

Communication

National Library

PL 15 (Unioninkatu 36)

00014 HELSINGIN YLIOPISTO

Directors

Kai

Ekholm

Director (until 31.8.2018)

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

Liisa

Savolainen

Acting Director from 1.8.2018. Deputy Library Director.

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

+358 (0)50 341 7384

liisa.savolainen@helsinki.fi

Kristiina

Hormia-Poutanen

Director

Library Network Services

National Library

P.O.Box 26 (Kaikukatu 4)

00014 University of Helsinki

+358 (0)50 552 3056

kristiina.hormia@helsinki.fi

Johanna

Lilja

Service Director

Research Library

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

+358 (0)50 311 9610

johanna.e.lilja@helsinki.fi

Functions

Library Network Services

Function of the National Library of Finland

National Library

P.O.Box 26 (Kaikukatu 4)

00014 University of Helsinki

Directions

Research Library

Function of the National Library of Finland

National Library

P.O.Box 15 (Unioninkatu 36)

00014 University of Helsinki

Electronic invoicing address

The University/The National Library of Finland does not process paper invoices. Any paper invoices received by departments, whether from Finland or abroad, must be forwarded to Itella Information Ltd for scanning. University Finance has informed all goods and service suppliers in its register of the changes in invoicing. However, each unit must also ensure that goods and services suppliers use the following University invoice addresses:

Electronic invoicing address for the University of Helsinki:
Electronic invoicing address: 003703134717
EDI code: 003703134717
Business Identity Code: 0313471-7
Electronic invoicing service provider: OpusCapita Group Oy
Intermediary’s code: 003710948874
Phone: +358 20 452 9348
Email: information.fi@opuscapita.com
If a supplier cannot provide an electronic invoice, the University of Helsinki is able to receive emailed purchase invoices that are in PDF or TIFF format.
EMAIL ADDRESS:
University of Helsinki: hy-laskut@helsinki.fi
University of Helsinki Funds: hyrlaskut.FI.P.106152-2@docinbound.com
Supported and required PDF formats: 1.2, 1.3, 1.4, 1.5, 1.6 and 1.7 PDF/A-1, PDF/A-2, PDF/A-3
Supported and required TIFF formats: TIFF CCITT 4 Fax B&W (300 dpi)
If a supplier cannot provide an electronic invoice or an emailed invoice, then invoices must be sent to the service provider’s (Itella Information Ltd) address below, where they will be converted into an electronic format:
UNIVERSITY OF HELSINKI
P.O. BOX 7138
01051 INVOICES

In addition, if ordering goods or services for the University, the purchaser must require that the supplier indicate on the invoice the purchaser’s name, profit centre and WBS code as references.